Skip to main content

Laser Systems Terms and Conditions

January

This document is designed to provide you with a detailed understanding of our working mechanism, trading terms and conditions. Adhering to these guidelines will protect the interests of all parties and ensure that we are able to provide you with the highest possible level of service. Please feel free to contact us for clarification of any clause you do not fully understand.

  1. These Terms and Conditions relate specifically to sales of laser systems, associated peripherals, system upgrades and system services including but not limited to service contracts, general/emergency support calls, support contracts, standard/extended warranties and training services provided by Laserite and are in ADDITION to our general trading Terms and Conditions.
  2. Quotation scope - specifications: all quotations will outline a complete specification for the package being quoted. Any items not specifically listed within the document are not included within our quotation.
  3. Quotation scope - pricing: all quotations will outline pricing, where appropriate including or excluding VAT, showing the required deposit and balance amounts. Where applicable, the amount showing a total inclusive of VAT will be the amount payable before any transfer of title can take place. All amounts will be shown in GBP (£).
  4. Quotation duration: unless otherwise stated on the quotation document the duration of quotations will be for a maximum period of 30 calendar days from the date of issue. After this time the quotation will expire and another quotation should be requested.
  5. Acceptance of order: Orders are not accepted unless received in the form of an official Purchase Order (PO). The Purchase Order must show clearly the quotation number to which it relates.
  6. Confirmation/acceptance of order: Confirmation will be given by way of email or fax. The deposit amount as detailed within the quotation must arrive at Laserite within 7 days of receipt of the Purchase Order. Orders are not confirmed as accepted without receipt and clearance of the deposit amount. Should the deposit amount not arrive within 7 days of receipt of the Purchase Order it may be necessary to issue another quotation to reflect any changes, such as but not limited to significant fluctuations in exchange rate, for example.
  7. Invoice pricing; after confirming receipt of your order the invoice will be generated to the prices detailed within our most currently dated official quotation. Verbal advice and all other forms of correspondence relating to pricing including but not limited to earlier dated quotations, price lists and/or email should be disregarded. We do not accept pricing as outlined within Purchase Orders.
  8. Promotional pricing/packages: from time to time we may offer promotional pricing and/or package offers. Such offers will always be limited in scope and availability, have specific additional conditions of sale and will be set within a clearly defined time deadline for receipt of orders. Orders for promotional packages/pricing will be accepted on a first come, first served basis. Under no circumstances whatsoever will such promotions be extended beyond the scope and timeframe as outlined within the original promotion.
  9. System specification: we reserve the right entirely at our discretion to alter at any time prior to delivery any aspect of the system including but not limited to components, software, features, colours, shape and design with an equivalent equal or greater in performance/value than the original.
  10. Delivery dates: quoted delivery dates are no more than estimated dates that are sometimes affected by circumstances beyond our control. Laserite cannot be responsible and/or does not accept any liability for delays with delivery.
  11. Delayed delivery: where delivery dispatch is delayed for reasons specific to the customer the system will be stored for a period of up to 2 (two) weeks beyond the original delivery date. After this time additional charges will apply including but not limited to storage, handling and re-packaging. Additionally, after 4 (four) weeks delay of dispatch a charge of Bank of England Base rate + 3% per annum (charged daily) will apply to the total invoice value.
  12. Pre-Installation Guide (PIG): Upon receipt of the official purchase order and deposit the customer will be issued with the Pre-Installation Guide (herewith known as the PIG) to explain in great detail all that is required to provide necessary and appropriate resources, environment and to describe how to make ready the site ahead of the arrival of the system. The PIG contains a declaration of acceptance & understanding that must be signed by a person of authority acting for and on behalf of the customer. Delivery of the system will not commence without receipt of the signed PIG declaration.
  13. Acceptance of the PIG is contractually binding. Additional charges potentially amounting to significant amounts will likely apply in circumstances where it is found that
    the terms of the PIG are not applied and/or adhered to.
  14. Insurance: Upon delivery of the system, insurance of the entire consignment on an 'all-risks' basis is the responsibility of the customer.
  15. Warranty scope: Scope of the warranty for each product will be provided at the point of invoice on a basis individual to each sale.
  16. Warranty conditions: Warranty conditions are specific to each installation and will be outlined with the warranty document provided at the point of invoice. Where the warranty conditions are not adhered to the warranty will become irrevocably void.
  17. Payment terms: Payment terms will be stated on the invoice. Where payment is late a period of grace will apply of 7 (seven) days. After this time a charge will be applied of Bank of England Base rate + 3% per annum (charged daily) for the total amount outstanding.

Please click here to download a printable version

© Laserite®